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August 2006 Exit Strategy

Saturday
Aug 12,2006

exit_000000566903.jpg

The ripple of events for the first weeks of August, 2006, will reverberate for years.

The impact is immediate and demands attention. If your brand sells anything in liquid or gel, cream or cappuccino, solid or gas (is there anything left?) then the new bans on airport carry-on items demand immediate change in fundamental marketing models.

Personal care brands that deliver product in forms newly banned are in high-rent, high-risk environments. If volume goes down one tic, it can be catastrophic.

The impact of these events may not be limited to airport proximity. Your customer may be less likely to buy your personal comfort items if the ability to take them along when they travel is uncertain. High-traffic, high-cost retail environments are occupied by high-value brands. Suddenly, higher cost is a higher risk and no longer a higher benefit.

If your company sells fragrances, beverages, skin creams, balms, powders, water and so on… you can: 1) shut down, as some are doing; or 2) shift perspective.

Shift Perspective
At any airport, your customer about to embark is waiting for a flight with up to two hours to kill. Obviously, this has been a prime market. Nothing to do, but shop, until now. With increasingly strict security measures, shopping on entry to an airport terminal will certainly diminish or even vanish entirely.

Shift your perspective. Your new customer has successfully navigated ticketing, baggage checkin, security, wait for boarding, seating, flight, hunger, discomfort, anxiety, landing and disembark. How might your product welcome and reward?

Move Delivery
In what form might your product be sold that escapes new restrictions on travel? New product forms, packaging, vouchers, complimentary shipping, et cetera beg further consideration.

August 2006 Exit Strategy

Saturday
Aug 12,2006

exit_000000566903.jpg

The ripple of events for the first weeks of August, 2006, will reverberate for years.

The impact is immediate and demands attention. If your brand sells anything in liquid or gel, cream or cappuccino, solid or gas (is there anything left?) then the new bans on airport carry-on items demand immediate change in fundamental marketing models.

Personal care brands that deliver product in forms newly banned are in high-rent, high-risk environments. If volume goes down one tic, it can be catastrophic.

The impact of these events may not be limited to airport proximity. Your customer may be less likely to buy your personal comfort items if the ability to take them along when they travel is uncertain. High-traffic, high-cost retail environments are occupied by high-value brands. Suddenly, higher cost is a higher risk and no longer a higher benefit.

If your company sells fragrances, beverages, skin creams, balms, powders, water and so on... you can: 1) shut down, as some are doing; or 2) shift perspective.

Shift Perspective
At any airport, your customer about to embark is waiting for a flight with up to two hours to kill. Obviously, this has been a prime market. Nothing to do, but shop, until now. With increasingly strict security measures, shopping on entry to an airport terminal will certainly diminish or even vanish entirely.

Shift your perspective. Your new customer has successfully navigated ticketing, baggage checkin, security, wait for boarding, seating, flight, hunger, discomfort, anxiety, landing and disembark. How might your product welcome and reward?

Move Delivery
In what form might your product be sold that escapes new restrictions on travel? New product forms, packaging, vouchers, complimentary shipping, et cetera beg further consideration.

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  • Osaka Steamship #3 — let the vulture soar

    • Filed under: Uncategorized
    Saturday
    Aug 5,2006
    Speaking of islands and journeys by sea, we reach the halfway point in the Osaka Steamship series with this postcard, certainly, to my eyes, the weirdest of the bunch.

    [Posted to: Advertising]
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  • Yakushima here we come

    • Filed under: Uncategorized
    Saturday
    Aug 5,2006
    Where the trees have "the power of words"

    [Posted to: Other Places]
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  • Osaka Steamship #2

    • Filed under: Uncategorized
    Thursday
    Jul 27,2006
    Is it rude to blog at dinner?

    [Posted to: Advertising]
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  • Osaka Mercantile Steamship postcards

    • Filed under: Uncategorized
    Sunday
    Jul 23,2006
    Found in the second-hand bookstore today a set of postcards representing great advertising moments from the history of the 大阪商船会社 -- or the Osaka Mercantile Steamship Co. Ltd., as one of the postcards has it. I'll post some over the next few days.

    [Posted to: Advertising]
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  • Refugee Film Festival

    • Filed under: Uncategorized
    Wednesday
    Jul 19,2006
    If you're anywhere near Tokyo, try to see some of the films in the first [Refugee Film Festival](http://unhcr.or.jp/news/event/20060720_RefugeeFilmFestival.html). The United Nations High Commissioner for Refugee Representation in Japan is organising the event, and it looks like they'll be showing some must-see work.

    [Posted to: The Good]
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